Position Overview: Works to facilitate patient flow and ensure an accurate and complete insurance billing for each patient. Duties not limited to any one physician or CRNP in the practice. Detail list below.
Essential Job Functions
- Posting remittances for all clinic locations
- Posting patient payments from daily deposits for all clinic locations
- Work closely with reconciliation clerk
- Processing collections to collection company
- Manage the status of patient accounts/balances to identify inconsistencies
- Respond to patient and/or insurance company inquiries concerning patient accounts
- Research any and all claim denials sending appeals when needed
- Collect copays and other payments from patient as needed
- Provide back up for other Physicians Billing Group staff as needed
- Maintain patient confidentially.
- Perform other duties as assigned.
Requirements
- Ability to communicate effectively in the English language in person, by phone and in writing.
- Maintain professional appearance and conduct at all times.
- Punctual, meticulous and reliable.
- Smiling, friendly and courteous with the public.
- Effectively cope with typical job stress.
- Banking experience preferred but not required
- Must be able to establish and maintain effective working relationship with managers and peers and have a team player attitude.
Working Conditions
Work week are 5 days, Monday thru Friday
Frequently exposed to noise and regular flow of patients around the office
Frequently assigned to changing priorities
Subject to stress, frustration and fatigue
Maybe subjected to verbal abuse by patients and family.
