Medical Assistant – Ivy Creek Family Care of Wetumpka

JOB DESCRIPTION

Job Title:                    Medical Assistant/Triage

Reports To:                Physicians, Nurse Practitioners, and Office Manager

Position Overview:    Under supervision of physician or nurse practitioner, provides direct care to patients in the clinic, exemplifies and oversees compliance with ethical codes of conduct and standards of care in clinical practice, and maintains organizational and clinical resources.  

Qualifications:            High school graduate with one year clinical experience or certified medical assistant.   

ESSENTIAL JOB DUTIES AND RESPONSIBLITIES:

• Calls patients from waiting room in a courteous, polite manner.
• Obtains height, weight, blood pressure, temperature, appropriate specimens, venipuncture and vision, when indicated, from patient in the clinic.
• Obtains lab, x-ray, and other diagnostic reports from the hospital and patient chart.
• Notifies patients of abnormals as directed by Physician or Nurse Practitioner.
• Assembles appropriate education materials for patient i.e. diet counseling, lower back exercises. 
• Follows up on missed appointments.
• Inventories and orders clinic supplies.  Checks expiration dates monthly.
• Assist with annual inventory of clinical supplies.
• Prepares examination room for patient including sterile tray for surgical procedures.
• Remove sutures and applies appropriate dressings.
• Maintains strict patient confidentiality.
• Records data in patient’s charts legibly.
• Schedules outpatient testing and referrals to specialists by physician or nurse practitioner.
• Pre-certifies procedures with insurance companies.
• Completes laboratory requisition forms ensuring correct billing and insurance information is on form.
• Administers and carefully documents medication administration including immunizations, allergy injections, O2 and nebulizer treatments.
• Recognizes and observes safety regulations.
• Collects and documents physical, social, and psychological data systematically from all available sources, i.e., family, patient, records, etc.
• Promptly notifies physician and/or nurse practitioner of situations requiring immediate intervention.
• Functions as a liaison between patient/family and physician, CRNP and RN. 
• Represents a caring, friendly and professional attitude to the patient/family or public that he/she has contact with.
• Follows established clinic policies and infection control program.
• Assumes responsibility for self-improvement by attendance at in-service classes, staff meetings and education related to personal growth and departmental needs.
• Ensures proper patient care is provided in a timely and effective manner.
• Responsible for laboratory compliance as listed below and must comply with working hours of Monday – Friday 7:30 am – 5:00pm and Friday 8:00 to 12:00
• Laboratory Procedures:
  1. Organize all necessary supplies and equipment before starting any procedure.
  2. Follow each test’s directions accurately.
  3. Perform Quality Control as necessary and directed.
  4. Be sure supplies are stored at proper temperature and in the appropriate place.
  5. Make sure there are adequate supplies and reagents for the next time the test will be run.
  6. Clean up involves putting the reagents away and disposing of specimens.

RHC Waived Lab CLIA Laboratory Certificate

The following tests can be performed on-site and has received certification as a waived lab under the 1992 CLIA standards.

The clinic provides basic laboratory services essential to the immediate diagnosis and treatment of the patient, including:

1. Chemical examinations of urine by stick or tablet methods or both (including urine keytone);
2. Hemoglobin or hematocrit;
3. Blood sugar;
4. Examination of stool specimens for occult blood;
5. Pregnancy tests;
6. Primary culturing for transmittal to a certified laboratory.