Job description
We are looking for an Office manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.
Hours: M-F 8a-5p
Qualifications
1. Associates degree in Business Administration. High school diploma considered with experience. Minimum one year experience in Clinical/Healthcare Office Management position. (REQUIRED).
2. Demonstrates an ability to supervise and direct clerical and nursing personnel.
3. Has knowledge of corporate business management, HCFA regulations, CPT and ICD-9.
4. Demonstrates good customer service, communications and public relations skills.
5. Exhibits professional appearance and conduct.
6. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
Summary of Job Responsibility
The Office Manager is responsible for managing all aspects of clerical and nursing functions and records maintenance. Oversees accounts payable and accounts receivable. Supervises personnel for training in computer, clerical, housekeeping and nursing positions. Oversees the efficient patient flow. Ensures satisfactory customer service is given to patients and general public. Ensures the proper use of electronic medical records. It is the responsibility of the Office Manager to see that employees have a safe and productive work environment.
Responsibilities and Duties
1. Supervises all daily clinic functions including accounts receivable, coding, electronic medical records and procedure entry.
2. Prepares payroll for clinic employees.
3. Represents LMFM at Department Head meetings and shares information presented to clinic staff.
4. Protects the confidentiality of patients and agency information through effective controls and direct supervision of clinical records.
5. Supervises the use of the office/patient records system and maintains a comprehensive working knowledge of the system including upgrades and enhancements.
6. Interview, select, orient and manage members of the office team.
7. Manages the staff to ensure accurate and prompt filing and retrieval of clinical records.
8. Acts as an administrative assistant to the Clinic Medical Director.
9. Responsible for the assembling and distribution of monthly schedules for office, ER, Nursing Home, and office call.
10. Demonstrates abilty to handle confidential aspects of the position with integrity and maturity.
11. Demonstrates exceptional customer service skills.
12. Handles all “problem” regarding irate patients, vendors, and employees.
13. Maintains personnel files on all clinic employees.
14. Complies and forwards monthly reports to appropriate persons.
15. Credentialing for Medical Staff
16. Responsible for the annual performance evaluations of the staff.
Working Conditions
1. General office environment
2. Frequent telephone activity
3. Subject to stress, frustration, fatigue.
4. May be subject to verbal abuse by patients and family.