Responsibilities
- Manage front desk operations, greeting visitors and handling inquiries with professionalism.
- Operate multi-line phone systems, ensuring effective communication with clients and team members.
- Perform data entry tasks, maintaining accurate records and filing systems.
- Renewal and revisions of insurance contracts.
- Provide customer support through effective communication and problem-solving skills.
- Utilize Microsoft Office for document creation, data management, and correspondence.
- Conduct proofreading of documents to ensure accuracy and clarity.
- Maintain office organization through efficient filing systems and clerical duties.
- Assist in various administrative functions to support the overall operations of the office.
- Perform other tasks assigned by Manager.
Experience
- Previous office experience is required; administrative experience is preferred.
- Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) .
- Excellent typing skills with attention to detail for data entry tasks.
- Demonstrated organizational skills with the ability to manage time effectively in a fast-paced environment.
Proven track record of providing exceptional customer service with strong phone etiquette.