Our office is located inside Elmore Community Hospital, Wetumpka Alabama.
Position Overview: Works to facilitate patient flow and ensure an accurate and complete medical record for each patient. Duties not limited to any one physician or CRNP in the practice. Detail list below.
Essential Job Functions
- Greet and assist patients in a kind and friendly manner.
- Answer phone in a timely manner.
- Verify insurance, collect co-pays and other payments
- Daily Deposits
- Short incoming mail from Post Office and inter office mailing
- Print UBO4/1500 forms and Medical Records to send to Insurance Companies
- Give patient proper paperwork for Charity and Financial Agreements
- Update patient demographics as needed
- Ordering and maintaining office supplies
- Bank reconciliation clerk and provide support to posting clerk
- Perform other duties deemed from office manager and administration
Requirements
- Banking experience preferred – but not required
- Ability to communicate effectively in the English language in person, by phone and in writing.
- Maintain professional appearance and conduct at all times.
- Punctual, meticulous and reliable.
- Must be able to multitask.
- Smiling, friendly and courteous with the public.
- Effectively cope with typical job stress.
- Must be able to establish and maintain effective working relationship with managers and peers and have a team player attitude.
Working Conditions
Work week are 5 days, Monday thru Friday
Frequently exposed to noise and regular flow of patients around the office
Frequently assigned to changing priorities
Subject to stress, frustration and fatigue
Maybe subjected to verbal abuse by patients and family.